Fundraising built for Uganda — contribute securely with mobile money.
Platform rules

Acceptable Use Policy

Last updated: 22 August 2026

These rules explain what may and may not be created, funded, posted or promoted through Sente Care.

The basic rule

Use Sente Care for honest, lawful fundraising that clearly explains the beneficiary and intended use. Do not deceive contributors, hide material facts or use the platform to harm others.

Generally allowed

  • Medical treatment and documented health-related needs
  • School fees, tuition, scholastic materials and education support
  • Disability equipment, rehabilitation and accessibility support
  • Funeral, bereavement and verified family emergencies
  • Community, religious, charity and neighbourhood projects
  • Sports, creative talent and clearly described personal projects
  • Recovery from fire, theft, disaster or other documented emergencies

Not allowed

  • False stories, impersonation, forged evidence or misleading targets
  • Investment schemes, promised financial returns, interest or profit sharing
  • Ponzi, pyramid, matrix, chain-referral or get-rich-quick schemes
  • Money laundering, sanctions evasion or hiding the source or destination of funds
  • Illegal goods, controlled substances, weapons or criminal activity
  • Hate, threats, harassment, exploitation or incitement to violence
  • Sexual exploitation or content involving minors
  • Bribery, vote buying or unlawful political financing
  • Gambling, betting, prize pools or unlicensed lotteries
  • Fundraising that infringes privacy, copyright or another person’s rights

Accurate campaign information

Organizers must accurately identify themselves, the beneficiary, the fundraising purpose and how the target was calculated. Important changes must be disclosed promptly. Campaigns must not manipulate photos, omit material facts or create false urgency.

Respect privacy and consent

Obtain permission before publishing another person’s story, image, diagnosis, school information or circumstances. Do not publish complete national-ID numbers, medical-record numbers, home addresses, passwords, PINs or other information that creates avoidable risk.

No off-platform payment manipulation

Do not pressure contributors to bypass Sente Care, falsely claim that an extra payment is required to release funds, or alter a campaign to redirect money to an unverified recipient. Legitimate payment approval never requires sharing a mobile-money PIN with an organizer or staff member.

Platform integrity

Users must not probe, disrupt or bypass security; introduce malicious code; scrape personal information; automate fake contributions; create multiple accounts to avoid restrictions; manipulate campaign metrics; or misuse support and reporting systems.

Enforcement

Sente Care may request evidence, limit visibility, pause contributions or payouts, remove content, suspend accounts, preserve records and report serious activity to payment providers or competent authorities. Responses should consider severity, intent, history and risk to users.

Reporting violations

Report suspected violations through the Contact Us page. Include the campaign link and a factual explanation. Do not submit false reports or use reporting tools to harass organizers.

Draft for review: prohibited categories and enforcement rules should be checked against the final payment-provider agreement and qualified legal advice before public launch.